How will you be getting your next catheter order?

Easy as possible ordering

We know how busy life can be. If you’re frequently living with a to-do list as long as your arm, things can easily be missed. This is why we’ve made it as easy as possible for everyone to access our catheter accessories. We even provide helpful reminders, to give you a gentle prompt when that next order is due. So no more panicking as you reach into that empty leg bag box!


Vyne is our home delivery service and online store! At Vyne, we provide a better, greener and easier way of receiving your healthcare appliances. When you register with Vyne, you will get a Welcome Call from one of our Customer Care team to introduce you to your representative, and they’ll get to know you and your needs personally. Health care is about as personal as it gets. That’s why it’s so important for us that we build our service around you and support you through whatever challenges you’re facing.

To find out more about Vyne, call 020 3987 7560, email, or visit 

On prescription

Of course, if the preference is to collect products from a local pharmacy, that’s completely fine as well! Our catheter drainage and fixation products in our Ugo Urology range are widely available on prescription all over the country, so they’re convenient to get hold of whenever you need them.

Any questions? We’re here to help!

We have a team of friendly, knowledgeable customer care advisors who are here to help with any questions you might have. Don’t hesitate to give them a Vyne, call 020 3987 7560, email We’d love to hear from you!