It’s here! Our NEW eco-friendly home delivery service – Vyne

We’re so proud to reveal that today marks the launch our new home delivery service – Vyne!

Having worked in the healthcare market for over a decade now, here at Optimum Medical we’ve learnt a thing or two about combining great products with great customer service over the years. We looked at other online pharmacies and appliance home delivery services and saw a way to do things better. Better for nurses, better for patients, better for carers and better for our planet.  And so, Vyne was born.

Vyne is here to provide a greener and easier way of getting your healthcare appliances and medications. We are a one-stop shop designed with sustainability in mind and to be as digital as you want us to be. And all of that with sustainability in mind, of course.  

What makes Vyne special?

Did someone say digital revolution? 

Do you do your shopping online? How about your banking? I bet you sorted out your bills online too.

We’ve made so much of our life digital – so why not our healthcare products? Let’s change that.


Service that’s all about YOU

Our entire service is tailored to how you want to use it and we’ve got a lovely team of people at the heart of Vyne who are eager to get to know you. Our Customer Care team are proud to boast over 50 years’ experience in customer service and are well equipped to answer any questions you may have (except maybe the meaning of life!). And if specialist advice is ever needed, our dedicated pharmacy and nursing team are always happy to help too.

Growing a sustainable future 

We’re not perfect, here at Vyne – but every single one of us believes in making green choices for ourselves, our workplace and our customers. We only use recycled material in our packaging and strive for plastic-free at every opportunity – no matter the cost to us. We also go paper-free whenever we can – so you’ll never get bombarded with marketing leaflets through your door.

How do I start using Vyne?

Receiving your healthcare appliances and medication through Vyne couldn’t be easier! Head to or give us a call on 0344 225 1519 to register and place your first order with us. All we need is a few details and we’ll do the rest. Simple, right?

Prefer email? Not a problem. You can contact our friendly Customer Care team with any questions at, or visit for more information and FAQ’s about our service.

What about Optimum Delivered?

As they say, all good things must come to an end… especially when it’s in order to make room for great things! Any existing users of our old Optimum Delivered home delivery service will continue to receive the same service as usual, just without the added eco-friendly benefits of our shiny new service at Vyne.

So what are you waiting for? Register with Vyne today at