How will you be getting your catheter accessories in 2020?

Easy as possible ordering

We know how busy life can be. If you’re frequently living with a to-do list as long as your arm, things can easily be missed. This is why we’ve made it as easy as possible for everyone to access our catheter accessories. We even provide helpful reminders, to give you a gentle prompt when that next order is due. So no more panicking as you reach into that empty leg bag box! Here are some of the ways you can access our products…

Shop Optimum

Shop Optimum is our online store! Buy any of the products in the Ugo Urology range, or perhaps browse our OptiLube rage of healthcare lubricating gels. We know how important it is to receive reliable, discreet delivery of catheter accessories. When you receive your parcel from Shop Optimum, the only person who will know what’s inside is YOU! When you shop with Shop Optimum, you can purchase singles of some of our best-selling products, so you can try one or two and see what you think!

Browse the products available on our website today by clicking here.

Optimum Delivered

Optimum Delivered is our free home delivery service. We deliver prescribed urology supplies directly to people’s homes, all across the UK. Everyone who registers with Optimum Delivered receives a stock check call from their personal customer care advisor once a month. We know there’s nothing worse than constantly receiving boxes upon boxes of products you don’t need. Not only is this wasteful, but these boxes can take up lots of space in your home. Not what you need after your new year de-clutter!

To find out more about Optimum Delivered, call 0113 532 3369, email or visit

On prescription

Of course, if the preference is to collect products from a local pharmacy, that’s completely fine as well! Our catheter drainage and fixation products in our Ugo Urology range are widely available on prescription all over the country, so they’re convenient to get hold of whenever you need them.

Any questions? We’re here to help!

We have a team of friendly, knowledgeable customer care advisors who are here to help with any questions you might have. Don’t hesitate to give them a call on 0113 263 3849 or email We’d love to hear from you!